Contact Us
We’re here to help with anything related to your W3V3S Store order. Use the contact form to report an issue, request a return, start an exchange, or ask about a refund.
Report an Issue
For damaged items, incorrect items, missing packages, technical problems, or account concerns.
Include: name, order number, description, and photos if applicable.
Returns
Contact us within 14 days for damaged, misprinted, or incorrect items.
Items must be unused unless defective.
Include: name, order number, reason, and photos.
Exchanges
Available for defective, incorrect, or size‑related issues (based on inventory).
Include: name, order number, item to exchange, desired size/variant, and photos.
Refunds
Available for damaged, defective, incorrect, or lost items.
Not refundable: paid tournament registrations, final‑sale items.
Include: name, order number, reason, and photos.
How to Reach Us
Submit your request through the contact form and choose the correct category so we can respond quickly.
